To Our Valued Customers
During this COVID-19 pandemic, we have focused our efforts on the health and safety of our customers, team members and our community. It is our highest priority. Therefore, with a heavy heart we have made the decision to close our physical showroom until further notice.
Our public areas are cleaned and sanitized on a regular basis throughout the day. This extends all touch surfaces including keypads and terminals. It is our intention to maintain the highest standard of cleanliness across all departments.
Our team members have been asked to self-isolate if they, or any member of their immediate family shows any symptoms or if they have traveled outside of Canada in the last few weeks.
We have implemented a glove-wearing policy for all employees accepting keys or other items from our customers.
Frequent hand washing and use of hand sanitizers is now standard procedure for all employees.
All customer vehicle interiors are disinfected prior to being returned including all keys and key-fobs.
You may use our night drop box to leave vehicle keys at any time without coming into the service reception area.
Our physical parts counter is closed to walk-in customers.
We know there is a need for Genuine Toyota Parts. If you require certain items, please contact our Parts Team at 905-697-9555 ext. 220
Ian Wilkie, Parts Manager - firstname.lastname@example.org
Peter Thompson, Parts Advisor - email@example.com
We will make arrangements for payment and pick-up of parts for the safety of yourself and our team.
If you are interested in a new or used vehicle, we can bring it directly to you for a test drive. If you choose to purchase or lease a vehicle from us, we can do the entire transaction remotely. There is no need to come to the store in person.
Matt Gleed, General Manager - firstname.lastname@example.org
Evan Caverly, Sales Manager - email@example.com
Questions or Concerns?
We are happy to answer your questions or address any concerns online or on the phone.
905-697-9555 or toll free 1-866-697-9555
We know that this pandemic has impacted everyone our community in some way. Our collective response of coming together to help each other is what will see us through. As this difficult situation evolves, we will keep you informed about any additional actions we take. In the meantime, please don’t hesitate to reach out to us directly.