Dave & Christa Lugtenburg Testimonial
Evan … I just wanted to reach out to you and once again thank you for the time you spent with us today. That was a long day/long process (to order a new RAV4 and trade in our existing two vehicles), but you definitely helped to make it seem like the time passed quicker than it was. You treated both of us with respect, sincerity and definitely didn’t come across as one of those traditional “pushy Salesmen”. Even though I admit that I researched (online) multiple SUV/CrossOver Vehicle options over the weekend, we are certainly glad that our first (and only) stop was at your Clarington Toyota dealership (and, more importantly, that you were the “Product Advisor” that we got to meet).
Also, please give an extra “thank you” to Matt, for us … he was obviously instrumental in helping to get us a reasonable trade-in value for our existing vehicles. I admit that I was a bit disappointed with the amount for the van (it is always a tough realization to find out just how much certain vehicles depreciate) … but it was within the range that the Canadian Black Book website advertised, and I definitely got the sense that he did his best. And please let Tina know that we also appreciate her help arranging the financing, etc.